01
Pack it
Use secure packaging and include a printed copy of the repair request or form details.
Mail-in device repair
PACK IT. SHIP IT.
WE’LL TAKE IT FROM HERE.
Start with the intake form so we know what to expect. We’ll contact you about the diagnosis and estimate before any additional repair work begins.
The process
Four clear steps.
Please wait for us to confirm the next steps before mailing your device.
02
Ship it
Send your device to the mailing address below. Insuring the shipment is strongly recommended.
03
We assess it
We’ll diagnose the issue and contact you with an estimate. We’ll get your approval before proceeding.
04
Get it back
After repair, your device is shipped back. Tracking details are provided when available.
Mailing address
Write this address clearly on your package.
559 Mobile Repair39927 Clover Ln, Squaw Valley, CA 93675
Before you ship
Pack safely. Keep your data yours.
Protect the device
Use a sturdy box with cushioning so the device cannot move around. We strongly recommend insuring your shipment. Please review the shipping terms.
Back up your data
Back up your device before shipping. Do not send passwords, passcodes, SIM cards, or memory cards. Never include your IMEI or other device identifiers in this form.
Mail-in intake
Tell us about your device.
Use this form to request mail-in service. We’ll follow up to confirm the diagnosis and estimate process; submitting this form does not authorize repair work.
Repair request
Required fields are marked. Only provide information needed to contact you and return your device.